DIAGNOSTICS

This is the best money that you will spend on your car, period. Properly diagnosing a car leads to quicker and more efficient repairs. It saves you money by replacing the correct part the very first time. There are three things you are paying for when you're charged a diagnostic fee:

1. Diagnostic equipment ($$$$)

2. Technician’s time spent on diagnostic

3. Technician education, experience, and knowledge

The most common light customers need diagnosed is their check engine light (CEL, MIL). This light illuminates when there is an emissions or running issue. There are a million different reasons why this light can be illuminated.  A scan tool can point you in the right direction but rarely delivers a concrete answer, which is where additional equipment and technician experience comes into play.  

Other systems that need to be diagnosed are anti­lock brakes (ABS), airbag system, traction control system (ASR, ESP, EDL, TRAC), electronic pedal control (EPC), and general electrical system diagnostics such as lights, horn, radio, sunroof, windows and various other systems that can be present depending on vehicle options.  There is no set time in which a vehicle can be diagnosed. It can take an hour or a day depending on how difficult the problem is to locate. We strongly encourage customers that need a diagnostic to drop off their vehicle so an appropriate amount of time can be spent accurately diagnosing the concern.